Wouldn't you know, one day after I find that fix and post it, I get an email from my rep at Sprint/Nextel that there is a software update that will fix a bunch of issues... see details of fixes below.
Here are the details for update:
You can either get it at Sprint.com/downloads or you can do it over the air. Below are the steps to update OTA and some of the issues it will fix. Let me know if there are any questions.
BES Customers Only - Download BlackBerry 8350i MR1 Software Over the Air (OTA)
Set up a Wi-Fi Connection.
Press the Application button to get to the Main Menu.
Scroll to the Options Icon.
· Picture of a Wrench.
Click on Advanced Options.
Click Wireless Upgrade.
Click Next.
Click Check for Upgrades.
Select a 4.6.1.128 wireless BlackBerry Device Software upgrade package.
Click Next.
Click Start Download.
Click Upgrade Now.
· Note: To schedule a time to install the BlackBerry Device Software, click Schedule Upgrade.
Click Upgrade Now again.
· Warning: You will be unable to use the BlackBerry smartphone or make emergency calls for up to 2 hours during the installation process.
The following Known Issues have been fixed with this software update:
· MMS Issues:
· Not receiving messages, missing messages and delays.
· Commercial Location Services:
· Several confirmed issues with location services.
· Not E911.
· Commercial Network initiated location request will fail.
· Corporate Security can’t locate handsets within corporate security tool and handset-based java applications are slow to obtain first GPS fix.
· NXTl:
· Device may lose data connectivity show status NXTl not NXTL.
· Blank Screen:
· Device screen loses all information and goes blank.
· The device could not be recovered without a battery pull.
· Multiple IP address issue.
· Media Missing Audio Tracks:
· After adding multiple albums by a same artist to device, the songs might not appear as expected when searching by artist first then album, all tracks may not show up.
· This is only occurring when multiple albums present by same artist.
· Direct Connect Audio:
· While in a Direct Connect call, when toggling between speakerphone and handset audio, there is no visual indication as to whether speakerphone or handset as the audio mode setting has been selected.
· However, it can be audibly determined.
· Direct Connect/Direct Send My Contact Device Reset:
· If the device is reset, the customer might lose all unsaved Direct Send contact messages from the Direct Send mailbox.
The following Known Issues will be improved with this software update with complete fix set for MR2:
· Phone End of Call Noise:
· When ending a call the device may make a low, garbled noise through the earpiece.
· Most noticeable on bluetooth headsets.
· Bluetooth Voice Commands:
· When using a bluetooth headset for Voice Commands device may not be 100% accurate.
· Audio Speakerphone:
· When calling voicemail audio might unexpectedly play from the speakerphone and the headset simultaneously.
· Camera Delayed Application:
· After closing third party applications the customer may have challenges opening the camera.
· Memory clears after a few minutes and camera will function again
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